Shipping policy
We offer free shipping on selected products and markets. Delivery times vary depending on the destination and are estimated according to the customer’s location.
Estimated delivery times by region:
Dominican Republic:
1–3 business days
United States, Haiti, Puerto Rico & the Caribbean:
5–10 business days
Central & South America, Canada, Mexico & Spain:
7–15 business days
Europe:
7–15 business days
Asia:
10–20 business days
Rest of the World:
10–25 business days
Orders are processed and shipped through third-party logistics providers. Delivery times may be affected by customs procedures, carrier operations, or other external factors beyond our control. All delivery times are estimates and do not constitute a guaranteed delivery date.
Once an order has been shipped, we are not responsible for delays, losses, or damages caused by shipping carriers. International orders may be subject to customs duties and taxes upon delivery, depending on the destination country’s regulations. These charges are the responsibility of the customer.